One of our main priorities is making sure that you are safe and secure when it comes to your banking details. So, we would like to inform you about the ongoing threat of emails/calls/SMS/WhatsApp message asking you to disclose personal banking information.
ADCB will never ask for your personal details, including your credit or debit card number, 3-digit security code(CVV) for your card, One-Time Password(OTP), ATM PIN, or internet banking username and password. We urge you to be vigilant from responding to such requests, as fraudsters could access your bank account/cards with these credentials.
How fraudsters attempt to steal your information
They pretend to be calling from the bank, CBE or the bank’s call centre.
They claim that account or card has been blocked or that your account details need to be updated.
They attempt to deceive you into providing confidential information, informing you that your account will be closed if the information is not provided.
They could provide you with a telephone number or an email requesting you to share your information.