Listen to this articleAbu Dhabi Commercial Bank (ADCB)-Egypt, one of the most prominent banks in the Egyptian market, has set an insightful vision to keep up with the latest digital banking transformation along with fulfilling its customers’ demands. Hence, the bank always ensures that its customers can seamlessly have a secure and fast access to a full suite of innovative products and services.
ADCB has successfully rebranded its corporate identity in Egypt in five months only. Since then, ADCB- Egypt has demonstrated its leadership in the banking sector, building on the supremacy of the UAE’s ADCB Group, a multi-award winning banking institution.
ABDC- Egypt offers personal and corporate internet banking services enabling its customers to manage their accounts and carry out money transfers to the beneficiaries’ accounts anytime, anywhere through this online service with applying the global benchmark for safety.
ADCB- Egypt launched a mobile banking to offer smart and secure personal and corporate banking services. Through this platform, the bank enables the customers to access accounts and transact anytime using their smartphone in a secure and convenient way.
In the near future, ADCB will offer AI Chatbot service on its official website. The service will be available 24/7 with an interactive response option. Thus, the customers can easily receive responses on their banking request with no need to wait for customer service call queues.
To save its customers’ time, ADCB upgraded its ATM banking services, offering the new “Drive Thru” service available 24/7. The service offers the customers fast access to banking services, without spending time looking for a parking spot. Further, the bank upgrades its ATM network on monthly basis.
The final preparations are currently underway for launching ADCB’s Waqty (My Time) digital wallet during coming quarter of the current fiscal year. The wallet will enable its customers to stay ahead of today’s fast-paced life, through instantly carrying out bill payments and money transfers as well as the payment solutions available via merchant services points of sale.
The bank also targets to offer bill payment service on the online and mobile banking platforms, in addition to expanding its ATM network to offer inclusive services for all the society’s segments, especially for people of determination as a step of the bank’s plan to support the financial inclusion. In this regard, the bank will offer card-less deposit service, currency exchange, and bill payments to be available 24/7 through its ATM network.
About Abu Dhabi Commercial Bank (ADCB)
ADCB is a remarkably prominent banking group. ADCB is ranked as the third biggest bank in the UAE and the fifth biggest entity in the Gulf Cooperation Council countries.
ADCB offers a variety of award-winning fully-fledged modern banking services and activities, which are tailored to fulfill all of its customers’ demands, including personal, corporate banking, and commercial business banking services. This is in addition to investment and mortgage services.
ADCB’s credit ratings are of A and A+ by Standard & Poor’s and Fitch respectively, with stable outlooks. In 2019, ADCB was named the Middle East’s Best Bank for SMEs by the Euromoney magazine. The bank was also awarded as the Best Trade Finance Provider, which is Global Finance’s World’s Best Digital Bank Award category.
