ADCB Egypt Named “Best Consumer Digital Bank in Egypt” by Global Finance

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A total of nine prestigious awards for leadership in digital transformation and innovation from Global Finance and The Digital Banker

ADCB | A total of nine prestigious awards for leadership in digital transformation and innovation from Global Finance and The Digital Banker Global Finance has announced that Abu Dhabi Commercial Bank has been recognized for the first time as the Best Consumer Digital Bank in Egypt, a highly coveted award granted only to banks that demonstrate outstanding

Global Finance has announced that Abu Dhabi Commercial Bank has been recognized for the first time as the Best Consumer Digital Bank in Egypt, a highly coveted award granted only to banks that demonstrate outstanding leadership and innovation in digital transformation and financial technology. The recognition highlights ADCB Egypt’s success in delivering cutting-edge digital solutions that meet evolving customer needs, enhance the modern banking experience, and align with global best practices.

With this milestone, ADCB Egypt has secured a total of nine awards in digital banking for 2025 from both Global Finance and The Digital Banker, underscoring the bank’s excellence in digital transformation and innovation.

Global Finance announced its annual winners for the 2025 Digital Awards for Africa and the Middle East, where ADCB Egypt received the title of Best Consumer Digital Bank in Egypt along with four other accolades:

 

In addition, The Digital Banker honored ADCB Egypt with four awards at the Excellence and Innovation Awards 2025 for Africa and the Middle East:

 

 

Commenting on this achievement, Ihab ElSewerky, Chief Executive Officer and Managing Director of ADCB Egypt, expressed his pride, stating:

“We are honored to receive these prestigious recognitions, which reflect the strength of our strategy centered on customer satisfaction as the key driver of growth, and our continuous investment in technological innovation to deliver world-class banking services. These awards stand as a testament to the dedication and collective effort of our entire team since the launch of the ADCB brand in Egypt in 2020. In alignment with the Group’s vision in Abu Dhabi, we have achieved significant technological milestones that accelerated our digital transformation journey and enabled us to deliver a seamless and exceptional banking experience tailored to our customers’ aspirations.”

 

ElSewerky added that these awards serve as a strong motivation to continue advancing innovation and reaffirm the bank’s commitment to delivering a distinctive and modern banking experience that supports Egypt’s vision for digital transformation and promotes financial inclusion.

 

As part of its five-year strategic plan, ADCB Egypt continues to prioritize digital innovation as a core pillar of growth, investing heavily in advanced technologies and smart infrastructure to enhance its digital ecosystem. As of June 2025, 70% of the bank’s customer base is registered for digital banking services, with digital transactions up by 62% compared to last year, and 98% of total transactions now conducted digitally.

Recently, ADCB Egypt introduced credit card applications via its mobile app, following the successful rollout of online account opening. The bank also offers instant transfers of up to EGP 5 million per day, further simplifying the customer experience through a unified mobile platform that connects accounts across multiple banks. These innovations aim to make banking faster, easier, and more accessible while supporting financial inclusion and expanding the bank’s market share.

These efforts align with the Central Bank of Egypt’s digital transformation agenda, Egypt Vision 2030, and the United Nations Sustainable Development Goals, particularly in the areas of innovation, infrastructure, and financial inclusion.

The awards from Global Finance and The Digital Banker are based on comprehensive evaluations by panels of senior executives, economists, and digital banking experts. Winners are selected according to criteria such as the strength of their digital customer strategy, success in driving adoption, growth in digital users, diversity of online offerings, and measurable impact of their digital initiatives.